No.

Course name

Elements of the course

Targeted group

No. of hours

1

The Art of Human resources management

Elements of the administrative process, SWOT analysis of the institution, work planning, setting targets, setting execution and follow up plans, work organization, organizing the legislative reference, designing the organizational structure, evaluating employees performance, rules of contorting employees behavior, career security and career development. 

Staff of human resources, general managers, division managers, accountants, administrators

20 Hours

2

Preparing and writing Reports

Administrative communication, written communication, writing skills, practical exercises in writing letters, errors that must be avoided in writing

Employees whose work nature requires writing different kinds of letters

12 Hours

3

Preparing trainers

Nature of training, determining training needs, designing training programs, executing training programs and following it up, evaluating training programs.

Trainers, heads of departments, people responsible for training at institutions

20 Hours

4

The Art of Public relations

The concept and importance of public relations, organizing public relations, human behavior, human contact and methods of influencing others, means of communication in public relations, public relations with the audience of the company, the role of public relations in dealing with crises, planning, executing and evaluation media campaigns which serve the objectives of the company, protocols of the official relations with government and private institutions, evaluating public relations programs

Public relations managers and staff, people wishing to enter in this field.

15 Hours

5

Secretarial Skills and office management

The psychology of the secretariat, the qualities of the effective secretary, the role, tasks and functions of secretariat in the organizational structure, managing priorities, human communication and methods of influencing others, means of secretariat ( communications devices, agenda) studying the principles of human behavior, classification and indexing, financial balance, preparing it, reviewing it and evaluating it, various skills: mail – formulating and using administrative forms – managing records- writing reports and letters – dictation – travel – cleanness and maintenance – list of relations

Workers in the field of secretariat and office management and those who wish to enter in this field

20 Hours

6

Distinguished and successful manager

Challenges that face the manager, how a manager could face administrative challenges, the main features for administrative success, the principle responsibilities of the manager, tools and skills used in administrative practices of the manager, planning and determining objectives and programming and executing businesses, the principles skills to achieve a balanced and effective organization, patterns of leadership and its role in activating and motivating workers, developing the manager’s skills in problem solving and decision making,  the role of modern information technology in improving the administrative practices of the manager, the comprehensive frame for organizing the supporting information of the manager and the role of the computer in it.  

Principal people at the organizational structure and people newly entered in this field 

25 Hours

7

Warehouse and purchase management

Managing resources and purchasing planning, purchase analysis, purchase and negotiation decisions and control, commercial terminology in the filed of purchasing, defining the importance of the inventory, the position of the purchase dept on the organizational structure and the job description and the authorities of the warehouse manager, handling stored materials problems.

Workers in the field of purchasing at public and private institutions, workers at warehouses at various administrations.

25 Hours

8

Promising leaders

The importance of administrative skills of the managers of institutions, crisis management, change management, managing the environment of the institution, managing modern development, managing training

Upper management

20 Hours

9

Evaluating workers performance and motivating them

The role of job descriptions and job evaluations in setting pay and incentives system and the standards of workers performance evaluation, designing workers rations, planning incentive systems and linking them to workers productivity, methods and timing of evaluating workers` performance, the concepts of salaries and performance evaluation, the importance of pay and incentives systems and workers evaluation systems as means to raising productivity.   

Human resources workers at different institutions, work administration and productions effectiveness managers at different institutions

20 Hours

10

Preparing Feasibility studies and projects planning

The importance of preparing feasibility studies, the general frame for feasibility studies, the applications of feasibility studies, investment decisions, primary feasibility studies, project feasibility studies, standards of evaluation commercial profitability, sensitivity analysis, practical applications, different forms of projects

People interested in small, medium and large investment projects in te various fields

16 hours

11

Time and meetings management

The concept of time and its importance in management, how to manage the managers time, time study and analysis, organizing work time and using it, wastes of time and ways to avoid them, effective elements of meeting, the effectiveness of meetings as a means of communication and discussion of views, types of meetings, the role of the chief before, during and after the meeting, the steps and conditions for a successful meeting, estimating the meeting’s time and material cost, taking decisions during the meeting.  

Managers and their deputies in different institutions

20 Hours

12

Problem solving and effective decision making

The modern concept of problem solving, the scientific process for decision making, types of administrative decisions, the environment of administrative decisions, forms of decision making and problem solving, the role of administrative communication in problem solving and decision making, the role of information in decision making and problem solving

Managers and patricians who are involved in administrative decisions 

20 Hours

13

Negotiations management

The concept of administrative negotiation and its importance, the features of the negotiation process, the success factors in the negotiation process, steps for preparing for negotiations, opportunities and limitations in the negotiation process, the main qualities of the negotiator, the relationships of the negotiation cases, managing time during the negotiation process, the role of questions in the negotiation process, strategies in the negotiation process, negotiations techniques, negotiation objections, time wasting and time saving strategies, negotiations in international relations, mediation, arbitration and contracting. 

Middles heads of divisions different people responsible for administrative divisions

15 hours

14

How to manage your work team successfully

The administrative process and its integration, the concept of collective work, the importance of work teams and collective performance, the size of the ideal work team, positive and negative behaviors of work teams, building and forming team spirit, overcoming the obstacles and problems of work teams, managing collective work, how to enjoy the team friendship.

Leaders at the different institutions and administrators

15 Hours

15

Financial accounting for non accountants

The theoretical frame of accounting work, systems of recording and controlling financial transactions, accounting processing of capital transactions, cash transactions accounting processing, goods transactions accounting processing, preparing financial reports

All workers in the financial and accounting fields and all administrative levels. 

30 Hours

No.

Name of the course

Targeted group

No. of Hours

1

Reviving stumbling institutions

Charity institutions owners, executives and planning officials  

15 Hours

2

The role of public relations in developing the performance of the workers in the voluntary fields

Public relations employees, those who wish to enter in this field

15 Hours

3

Developing marketing skills of non-profit institutions

Workers in the field of developing financial resources, workers in advertising and promotion

15 Hours

4

The effective secretary at non-profit institutions

Executive secretariat, executive offices managers, committees secretariats

15 Hours

5

The art and science of donations raising

Workers in the field of developing financial resources

15 Hours

6

Establishing and managing small businesses

Social and productive administrations officials, those who wish to enter in this field

15 Hours

7

Training women on acquiring household management skills and social work skills

A special programs for women required to be qualified to run small projects or rehabilitating them inside their families

Special program

8

Communications skills and influencing others

Reception employees and social researchers, relations officers

15 Hours

9

Charity warehouses management

Warehouse officers, those who wish to enter in this field

15 Hours

10

The art of human resources management

Executives – human resources managers

15 Hours

11

Family happiness

Workers at social centers, social supervisors, all segments of the society

15 Hours

No.

Name of the course

Course elements

Targeted Group

No. of Hours

1

The modern directions in managing and organizing hospitals

Developing the skills of the participants in modern skills of managing and organizing hospitals and health installations

Medical leaderships at hospitals, people responsible for managing hospitals and medical divisions and divisions related to medical services, technical services and administrative services

20 Hours

2

Surgical services system inside hospitals

Getting to know the surgical services system at hospitals, medical care units, objectives, functions and rules of work organization and managing nursing inside operations rooms. Also, policies of organizing residential rooms and policies related to infection control inside the operations rooms.

Workers at the operations rooms such as doctors, nurses, technicians, and administrative staff.

25 Hours

3

Medical records

Getting to know medical records section and its objectives, features and functions. Getting to know the international codes of diseases system and data collection and statistical analysis.

Workers at medical records divisions such as technicians, data collectors and administrators

20 Hours

4

Patients accounts

Shedding light on the importance of patients’ accounts and their scientific fundaments and its relationships with other divisions and administrations.

People responsible for patients accounts

20 Hours

5

Quality assurance system in hospitals

Getting to know the principles of quality assurance inside hospitals and medical units and getting to know the methods of executing quality assurance and problem solving

People responsible for medical centers, emergency divisions, and people responsible for these centers such as doctors, nurses and paramedics.

20 Hours

6

Infection control system in hospitals and medical care units

Getting to know the policies and procedures for controlling infections at the various divisions of a hospital and getting to know about infections, their indications, causes, and methods of dealing with them also getting to know methods of dealing with toxic waste.

Workers in the filed of controlling infections such as doctors, nurses, technicians and administrators.

25 Hours

No.

Course name

Elements of the course

Targeted group

No. of Hours

1

Success fundaments in life

Getting to know the methods of rebuilding human’s personality effectively and positively, - strengthening self control, building self confidence

All segments of the society (workers, students, work seekers, kids..)

20 hours

2

The Art of thoughts and projects presentation

Acquiring trainees the ability to lead the discussion upon presenting his proposal or marketing his thoughts or services, reaching with the trainee to the basics of convincing the others of his objectives or project or research

Managers, heads of divisions, student researchers, parents

10 hours

3

Raising children in difficult times

Acquiring the parents the necessary concepts, rules and skills to understand their sons and their behaviors and guide them towards changing or amending or developing these behaviors with what is proper to our culture, habits and the directions of our society.  

Workers at social centers – social supervisors – educational supervisors – parents 

20 hours

4

Dealing with teenagers skills

Getting to know teenagers, the problem sthat worry them, certain behaviors that you like from your teenage son, negative behaviors that your teenage son does, the basic needs of teenagers, how to make friendship with your teenage son, why does our dialogue with our teenage sons, basics of a successful dialogue with teenagers, destructive and depressing methods with sons. 

Workers at youth programs – youth and scout clubs supervisors – teachers and educational supervisors – parents

20 hours

5

Family happiness

Human behavior and its role in controlling the life of the family, how can husbands understand each other, human communication, classifying people as per their habits and inclinations and how they deal with each other, practical characteristics for the wife and husband, role exchange with regards to raising children, facing teenage as a sensitive and important stage of life of the family, necessary skills to a successful family, ( family structure, interior household organization, time management, priories, setting objectives, household economies, occasions and investing them) interaction between the family and the surrounding environment ( work, school, university, voluntary work) family and religion.

Workers at social centers – social supervisors – all segments of the society

15 hours

6

Effective educational supervision

-          the technical skills of the educational supervisor (getting to know the educational supervision, creative supervision, effective teaching, educational methods, the characteristics of the age category, reward and punishment, method and remedy

-          Creative thinking skills (definition, components, obstacles, methods of measurement, characteristics)

-          Administrative skills of the educational supervisor ( planning, organization, guidance and leadership, evaluation and follow up)

Workers at the educational field such as teachers and supervisors at schools and kindergartens, cultural and sports centers, and all those who deal with children and youth

30 hours

No.

Course title

No. of Hours

1

Windows Office package containing seven programs 

45

2

Accounting through electronic tables

36

3

Secretariat using computers

36

4

International compute Driving License

45

5

Internet Professional

21

6

Maintenance A+

42

7

System Analysis

45

8

Oracle

45

9

Visual

45

10

Electronic commerce

21

11

Networking

45

12

WEB pages design

45

13

Designing presentations programs

15

No.

Course name

Contents and Objectives

Targeted group

No. of Hours

1

Developing the kindergarten and upgrading the competency level of their teachers and workers program

1-      Activating the work in corners and angles system

2-      Training the teachers on the concept of active learning and learning through playing in the early childhood

3-      Presenting the concept and program of partnership with parents into the plan and program of the kindergarten, in addition to assisting the workers on setting a plan to such program

4-      Getting the participants to know growth specifications of children in the kindergarten generation and the objectives of working with children from the age of 4-6, in addition to developing the plan of basic expertise for the kindergarten curriculum

5-      Reviewing the existing practices at kindergartens and supplying the participants with the proper growth practices and controlling their use.

6-      Training the participants on using the weeklu unit system and on the support training system for kindergarten workers.  

Teachers and workers at kindergartens

30 Hours

2

Activation and active learning skills and developing , interactive class environment

·         Active learning concept, interactive class environment which supports active learning, planning for teaching using active learning, necessary activation and facilitation skills which are considered fundamental for the success of active learning, active and interactive learning methods with practical applications on the different materials.   

Supervisors and coordinators in the education process

30 Hours

3

Live skills and values for Youth

·                                                                  Self understanding, self management, managing relationships with others, problem solving and decision making, collective cork, communication, thinking developing skills

Supervisors and coordinators in the education process

30 Hours

4

Behavior guidance skills

·   What do we mean by guiding children’s behavior? How to understand children behavior? Understanding age characteristics is the key to understanding children behavior guidance, children’s behavior and the surrounding care, setting examples and the ideal method to guiding behaviors, behind each behavior there is a motive, laws and limits and behavior guidance, proper practices that help guiding the behavior in a positive manners, games and activities.  

Teachers and workers with children

10 Hours

No.

Components of the program

Objectives of the program

No. of hours

1

·         development concepts

·         Local society enabling programs

·         Partnerships and development association

·         Communications and development Media

1-      Getting the participants to know the local societies enabling programs

2-      Developing the participants capabilities to prepare partnership and association plans

3-      Enabling the participating institutions to build the fundaments of partnerships

4-      Developing communications and development media with public and private institutions and the civil society 

30 Hours

2

·         determining development needs

·         fast searching by participation

1-      Getting the participants to know the methods and ways of identifying development needs.

2-      Developing the participants’ capabilities to carry out fast researches by means of participation.

3-      Enabling the participating institutions to base their programs on needs identification programs  

30 Hours

3

·                                                              managing development projects

·                                                              Administrative and technical skills

·         Performance quality standards and indicators at institutions and development projects

·         Evaluating development projects

1-       Acquiring the participants the necessary administrative skills ( Planning, organization, leadership and guidance, evaluation and follow up) to manage projects and development institutions

30 Hours

4

·         Obtaining Finance and writing financing offers.

1-      Getting the participants to know the most important financing institutions and the methods of obtaining financing.

2-      Developing the participants capabilities to write good financing proposals

3-      Enabling the participating institutions to build a plan for obtaining financing

4-      Developing the skills of managing the relationship with the financing bodies. 

30 Hours

5

·          Application programs specialized in managing and financing development projects

1-      Training the participating institutions on designing and executing specialized application programs that fit its field of work.

30 Hours